Jeevan Pramaan digital life certificate: who can use it, face app steps, centres and status check
Jeevan Pramaan, Ministry of Electronics and IT (MeitY); life certificate rules by DoPPW and each pension sanctioning authority✓ Checked against the official notice ·
| Organisation | Jeevan Pramaan, Ministry of Electronics and IT (MeitY); life certificate rules by DoPPW and each pension sanctioning authority |
| Annual life certificate (Central Government pensioners, per DoPPW) | November, every year |
| Telecom pensioner Jeevan Pramaan camps in Delhi-NCR (CCA Telecom, 10 camps, 11 AM to 4 PM) | 3 to 27 November 2026 |
Jeevan Pramaan is the Aadhaar-based Digital Life Certificate (DLC) for pensioners. It proves that a pensioner is alive without a visit to the bank. You can make it with your fingerprint or iris at a Citizen Service Centre (CSC) or at a bank, post office or treasury, or at home with the Jeevan Pramaan face app on an Android phone. You do not have to hand it in: it reaches your pension disbursing agency electronically. Aadhaar or VID is a must. Pensioners who have remarried or been re-employed cannot use it. DoPPW says pensioners have to submit the life certificate every year in November to keep getting pension. Every fact here is from the Jeevan Pramaan portal (FAQ and circulars) and DoPPW’s release on PIB.
What is Jeevan Pramaan and why do pensioners need it?
Most pensioners must prove every year that they are alive, or the pension can stop. The old way is a paper life certificate signed in front of an officer. Jeevan Pramaan does the same job digitally. The portal calls it a biometric enabled, Aadhaar-based Digital Life Certificate.
Each certificate gets a unique number called the Pramaan ID. The DLC is recognised under the IT Act. It is an add-on facility: the paper certificate is still allowed. DoPPW’s release says pensioners have to submit the life certificate every year in the month of November for continuation of pension.
Who can use Jeevan Pramaan?
- Any pensioner whose Pension Sanctioning Authority (PSA) is onboarded on Jeevan Pramaan. The list is under the Circulars tab on jeevanpramaan.gov.in.
- The pensioner must have an Aadhaar number or VID.
- Not allowed: pensioners who have remarried or been re-employed. They must give the life certificate the conventional way to their pension disbursing authority.
Kerala note: the circular list on the portal shows Kerala Agricultural University (KAU) among onboarded bodies. It does not show the Government of Kerala. So Kerala state service pensioners should ask their district or sub-treasury which life-certificate route it accepts. Kerala welfare pensions (old-age, widow and others) run on a different system; see our Kerala welfare pension guide.
What details and documents do I need?
The portal lists:
| Item | Needed? |
|---|---|
| Aadhaar number or VID | Yes, compulsory |
| Name and mobile number | Yes |
| PPO number | Yes |
| Pension account number and bank details | Yes |
| Name of pension sanctioning authority and disbursing agency | Yes |
| Fingerprint or iris (or face, in the face app) | Yes |
The portal warns that wrong details can lead to rejection of the DLC. Check your PPO number and account number before you start.
How to make Jeevan Pramaan at a CSC, bank or post office?
- Go to a Citizen Service Centre, or the office of your pension disbursing agency (bank, post office or treasury).
- Give your details to the operator. The operator enters them in the Jeevan Pramaan application.
- Place your finger on the fingerprint scanner, or look into the iris scanner.
- After Aadhaar authentication succeeds, the certificate is generated with a Pramaan ID.
- An SMS with the Pramaan ID comes to your mobile.
The DLC is then subject to approval by your pension sanctioning or disbursing authority. You do not need to sign up on the portal for this.
How to make it at home with the Jeevan Pramaan face app?
The face app uses the phone camera. No fingerprint device is needed. The portal lists these minimum needs:
- Android 7.0 (SDK 24) or newer
- 4 GB RAM or more
- 64 GB storage with at least 500 MB free
- Camera of 5 MP or more
- The Aadhaar Face RD app from Google Play
Steps in short: open the Download tab on jeevanpramaan.gov.in, give your email and captcha, enter the email OTP and choose the mobile app download. The link in the email works only once. Install the app, enter your details and scan your face. The face app works only inside India.
DoPPW’s release also says India Post Payments Bank (IPPB) provides doorstep DLC service through postmen and Gramin Dak Sevaks, for pensioners of any bank. Details are on ippbonline.com.
How do I find the nearest Jeevan Pramaan centre?
Use Locate a Centre on jeevanpramaan.gov.in. Or send an SMS: type JPL, a space and your PIN code, and send it to 7738299899. Example: JPL 110003.
Bank branches that pay your pension, and post offices, also make DLCs.
How to download the certificate and check if it was accepted?
Once you have the Pramaan ID, download the certificate at jeevanpramaan.gov.in/ppouser/login. The portal says you must download the DLC to see its status (accepted or rejected).
If you get an SMS that it was rejected, contact your pension disbursing agency. The portal says rejection happens when wrong details are given, and advises making a fresh certificate with correct details.
The certificate is not valid for life. Its validity follows the rules of your pension sanctioning authority. After that, you need a new Pramaan ID.
Where are the November 2026 Jeevan Pramaan camps for telecom pensioners in Delhi-NCR?
On 26 October 2026 the Principal Controller of Communication Accounts of the Department of Telecommunications announced 10 Jeevan Pramaan camps for telecom pensioners in Delhi-NCR, held at MTNL and BSNL exchange buildings. Camp timing is 11 AM to 4 PM. The release also mentions the Delhi Sanchar Lekha Bhawan office at Prasad Nagar, New Delhi-110005 and an extension counter at Eastern Court, Janpath.
| No. | Place | Date |
|---|---|---|
| 1 | C-10 Yamuna Vihar Main Exchange Building, Delhi | 3 November 2026 |
| 2 | MTNL Exchange Building, Laxmi Nagar, Delhi | 6 November 2026 |
| 3 | MTNL Exchange Building, Nehru Place, New Delhi | 10 November 2026 |
| 4 | MTNL Exchange Building, Sector-6, Dwarka, Delhi | 13 November 2026 |
| 5 | MTNL Exchange Building, Sector-3, Rohini, Delhi | 16 November 2026 |
| 6 | MTNL Exchange Building, Janakpuri, New Delhi | 18 November 2026 |
| 7 | CSC, BSNL Exchange Building, Sector-12, Gurugram (Haryana) | 20 November 2026 |
| 8 | BSNL Exchange Building, Sector GMT-15, Faridabad (Haryana) | 23 November 2026 |
| 9 | BSNL Telephone Exchange Building, Sector-19, Noida | 25 November 2026 |
| 10 | MTNL Exchange Building, Narela, Delhi | 27 November 2026 |
At the camps you get training to submit the Digital Life Certificate on jeevanpramaan.gov.in and to use the face authentication app, you can submit the KYP form (bring one photo and a copy of Aadhaar card, PAN card or PPO), and you can raise complaints and queries. If you have already submitted your life certificate, you do not need to attend. Source: PIB release 2328414.
What does the portal not say?
- It does not give one deadline for every pensioner. The November rule is DoPPW’s for Central Government pensioners; other authorities follow their own rules.
- It does not list the Government of Kerala as an onboarded authority. Kerala state pensioners must check with their treasury.
- It does not say whether a CSC charges a fee.
- No DoPPW notice for a 2026 DLC campaign was found yet. We will update this page if one comes.
- It does not cover Kerala welfare pensions (social security pensions); those have their own process.
Help: call 1800 111 555 or email jeevanpramaan[at]gov[dot]in.
Official links
This information is taken from the official document linked above and explained in plain language. If you spot a mistake, tell us — we will check and correct it. Report a mistake →
FAQ
What is Jeevan Pramaan?
It is an Aadhaar-based digital life certificate for pensioners. It proves you are alive without a visit to the bank.
Do I have to give Jeevan Pramaan to my bank?
No. The bank, post office or other disbursing agency gets it electronically.
Is Aadhaar compulsory for Jeevan Pramaan?
Yes. Aadhaar number or VID is a must.
Can I make Jeevan Pramaan on my mobile?
Yes, with the Jeevan Pramaan face app on an Android 7.0 or newer phone with the Aadhaar Face RD app. It works only in India.
Who cannot use Jeevan Pramaan?
Pensioners who have remarried or been re-employed. They must give the paper life certificate.
When must Central Government pensioners submit the life certificate?
Every year in November, as DoPPW says, for the pension to continue.
How do I find a Jeevan Pramaan centre?
Use Locate a Centre on jeevanpramaan.gov.in, or SMS JPL and your PIN code to 7738299899.
Can Kerala state government pensioners use Jeevan Pramaan?
The portal does not list the Government of Kerala as onboarded. Ask your treasury which life-certificate route it accepts.
This is an unofficial information website and is not linked to any government department. Always confirm on the official website before applying.